SALE – Up to 40% off
Free Shipping and free Home Delivery on all orders above 50 £
Free Returns 30 days
Right now lead times may be slightly longer than usual
Be aware of fake Haglöfs websites and advertisements. Read more.
If you wish to return a Haglöfs product bought from a shop or retailer, you will be best assisted by contacting the shop or retailer directly. Our shops and partners have good procedures for handling claims under the laws and regulations that the Swedish Consumers agency have raised.
Products bought online from www.haglofs.com can be returned within 30 days for full price items and within 30 days for Sale items from the day that you picked up the order, provided it is in its original condition. Please make sure that:
Please make sure you include the Returns Form that you received with your Haglöfs package and fill in the reason you are returning your product. We reserve the right to change our returns policy at any time.
|Drop off the package at your nearest postal service. We recommend that you request a receipt of the postage. If you are unsure of your nearest drop-off location, visit PostNord.se to find your service point.
Drop off the package at your local UPS Drop-off point. We recommend that you request a receipt of the postage. If you are unsure of your nearest drop-off location, please visit UPS Drop off
|Drop off the package at your nearest Bring collection point. We recommend that you request a receipt for your package. If you do not know where your nearest collection point is, visit https://www.bring.no/kart
Once we have received the item (this can take up to 14 days) and verified it, we will process the refund within 3-5 working days. We will refund you in the payment method you used when you bought the product and the amount will include the cost of the product and any VAT. Where return postage charges apply, it will be deducted accordingly. You will receive an email confirmation once we have received your return.
If you for some reason did not receive a Returns Form or have lost it, please contact our customer service by emailing [email protected] or call +46 226 670 70 (When you call please have your order number ready. This is found in your order emails). Our business hours are 7:30 a.m. to 4:30 p.m. CET Mondays through Thursdays, and 7:30 a.m. to 3:00 p.m. CET on Fridays, except for public holidays.